Access Duo

Access Duo Enhancing Addiction Care with Alteri Care’s Telemedicine Platform

Access Duo, a digital healthcare provider specializing in addiction treatment and mental health care, is transforming how care is delivered by utilizing the Alteri Care telemedicine platform. With a focus on providing support and treatment through a patient-safe digital platform, Access Duo ensures that personal interaction remains at the heart of the care process. Therapists are available throughout the entire treatment journey, no matter where the patient is located.

Customized Care Tailored to Individual Needs

The treatment process at Access Duo is highly individualized. In consultation with the client, and when applicable, the commissioning party, treatment plans are developed and customized to meet the specific needs and life circumstances of each individual. This personalized approach ensures that clients receive care that is relevant to their unique situation.

Seamless Digital Access to Therapy and Support

Clients log in to Access Duo’s platform using BankID, providing a secure and straightforward way to access care. Therapy sessions are conducted via video calls, offering clients the convenience of receiving treatment from the comfort of their own homes. In addition to therapy, Access Duo provides access to supplementary services such as yoga, mindfulness exercises, and a knowledge bank of resources. Should any urgent issues arise, a therapist is only a few clicks away, ready to provide immediate support.

Continuous Follow-Up and Aftercare

Access Duo is committed to ensuring lasting change for its clients. The platform enables continuous follow-ups for all treatment interventions, allowing therapists to monitor progress and make adjustments as needed. Furthermore, each treatment plan is supported by an aftercare program, helping clients maintain their progress and achieve long-term positive outcomes.

A Successful Partnership with Alteri Care

As part of Iris Utvecklingscenter, Access Duo has embraced digital solutions to expand its addiction care services, leveraging the capabilities of Alteri Care’s platform. The shift towards digital care has been met with overwhelmingly positive feedback from both clients and therapists.

“We are pleasantly surprised by the feedback from both clients and therapists regarding digital meetings,” says the team at Access Duo. “Our collaboration with Alteri Care has been seamless. They’ve provided valuable assistance in developing both the platform and our overall concept, and whenever we’ve needed support, they’ve been there for us immediately.”

Flexible and Accessible Addiction Care

Access Duo’s digital platform offers flexible communication options, including video calls, chat, and questionnaires. This ensures that clients can engage in the way that suits them best, making it easier to take the first step toward seeking help. The technical aspects of the Alteri Care platform have proven to be reliable and user-friendly, enabling clients to navigate the system with ease.

By integrating Alteri Care’s telemedicine platform, Access Duo has been able to deliver addiction care more efficiently and effectively, offering clients the tools they need to start their recovery journey with confidence and support.